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Cars.com Review Guidelines

  • Focus on the dealer and your individual experience
  • Provide details about what you liked or disliked about your experience
We reserve the right not to post your review if it contains any of the following types of prohibited content, or if in our sole discretion we determine it otherwise violates out policies and guidelines for Dealer Reviews:
  • Obscenities, discriminatory language, or other language not suitable for a public forum
  • Defamatory, disparaging, infringing, or otherwise inappropriate comments
  • Any form of harassment, threats, lewdness, or bigotry
  • Any reference to specific vehicle pricing
  • Any reference to legal action, pending litigation, or illegal activity
  • Advertisements, "spam" content, or references to other dealers or other websites
  • Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
Your review should remain unbiased. If we suspect that any review was written by anyone other than the consumer, it will be rejected. Dealers are not permitted to submit reviews on behalf of consumers. All reviews must ber written and submitted to Cars.com by the consumer.

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